Technology should make life easier, not more stressful. AgeHelper visits your home to connect smart TVs, Alexa or Google Home speakers, Wi-Fi devices, cameras, lights and everyday electronics—and teaches you how to use them with confidence.
Personal technology assistance in Austin for older adults who want connected devices to be simpler, easier to understand and comfortable to use.
Smart devices are designed for convenience, but they can introduce unnecessary complexity. Forgotten passwords, confusing TV remotes, mismatched apps and disconnected Wi-Fi can cause frustration and make familiar daily tasks harder.
We believe learning new technology shouldn't feel overwhelming. Our local Austin service provides patient, face-to-face guidance. We sit side by side with you or your loved one, help organize the technology already in the home, and practice the tasks that matter most.
Whether you have one new device or several products that need to work together, we explain compatibility, account requirements and settings before making changes.
We help with practical home electronics, connection problems and device training—without requiring you to become a technology expert.
We simplify the living room experience. Through our smart TV and streaming setup, we help connect compatible TVs, Roku, Fire TV and Apple TV devices to Wi-Fi, configure supported streaming apps, explain account subscriptions and organize confusing remotes. We practice finding your favorite shows together.
We provide voice assistant setup for compatible Amazon Alexa and Google Home devices. Learn to check the weather, set reminders, control supported smart devices and use available hands-free communication features. Exact capabilities depend on the product, connected services and account.
Our smart lighting and plug setup can help connect compatible plug-in smart plugs and bulbs, link them to apps and set up convenient schedules for lamps or other suitable devices. We do not modify household wiring or replace hardwired switches.
We provide Wi-Fi and router troubleshooting to investigate dropped connections, weak coverage and network-password confusion. We help connect compatible tablets, TVs and smart devices while explaining when an internet provider or equipment issue needs separate attention.
We help with apps and settings for compatible video doorbells and security cameras, including Ring-type devices, Wi-Fi pairing, notification volume, motion alerts and checking the live view. Physical mounting, electrical wiring and specialist security installation are outside our service.
We adjust text sizes, ringtone volumes, notification options and Home Screen organization on compatible phones and tablets. We also practice video calls and using the apps that control smart home devices. See iPhone and iPad help or Android phone help.
Need to hear television dialogue more clearly or play music from your phone? We can connect compatible Bluetooth speakers, soundbars and wireless audio systems, review settings and demonstrate everyday controls. Learn more about home audio and speaker setup.
If a compatible smart thermostat is already professionally installed, we can help connect its app, review Wi-Fi connectivity, configure supported schedules and practice adjusting the temperature. We do not perform thermostat wiring or HVAC installation. See smart thermostat configuration.
For existing compatible smart locks, we can help with mobile apps, supported user codes, notifications and device pairing with the owner's permission. Physical lock replacement, drilling and door modifications require an appropriate installer. Learn about electronic lock and keypad setup.
We can help configure a compatible universal remote, rename inputs, simplify everyday television controls and practice switching between cable, streaming and other sources. See universal remote simplification.
We can help review supported reminder features and everyday app settings on compatible devices, including selected medical alert devices and reminder apps. We do not provide emergency monitoring, medical advice or guarantees that a device will detect a fall or contact emergency services.
We can help connect compatible printers, laptops and other household equipment to the same network, troubleshoot app connections and explain how devices communicate. See home device setup and printer and scanner help.
Our focus is on making your existing devices easier to use—not selling equipment or adding technology you do not need.
We help balance ease of use with appropriate account security, privacy and realistic expectations about connected devices.
We focus on device configuration, software, Wi-Fi connections and patient training. We do not perform hardwired electrical work, HVAC wiring, physical door-lock installation or jobs requiring a licensed contractor.
We also do not provide medical alert monitoring, emergency response, continuous surveillance or guaranteed cybersecurity. A device's features depend on manufacturer support, internet service, paid subscriptions and the condition of the equipment.
$50/Hour
Patient in-home device configuration and lessons. No ongoing AgeHelper subscription is required. Equipment, internet service, app subscriptions and work by specialist installers are separate. Contact us to discuss compatibility and any potential additional costs before scheduling.
Ask About a Home VisitNeed help with one particular device? Explore our focused services for older adults in the Austin area.
Answers about compatible smart devices, home visits, security and what is included in our Austin service.
Yes. We can assist with compatible Amazon Alexa and Google Home devices, connect them to Wi-Fi, configure supported features and practice voice commands. Available functions depend on the device, accounts and services.
Yes. We can help connect compatible smart TVs and streaming players to home Wi-Fi, set up supported apps and remotes, and demonstrate how to find shows. Streaming subscriptions and equipment are separate costs.
We help with compatible device apps, Wi-Fi pairing, alerts, user permissions and settings. Physical mounting, door modifications, electrical wiring and other work that requires a licensed contractor are outside our service.
We can check wireless coverage, router settings, signal strength and device compatibility. Some failures involve internet-provider outages or defective hardware and cannot always be resolved by software changes.
We can assist with compatible plug-in smart plugs, bulbs and app settings when no electrical work is required. We do not replace wall switches, modify wiring or perform licensed electrical work.
No. We provide non-medical technical assistance with setup and everyday use of compatible devices. Emergency response, monitoring, accuracy and medical decisions remain the responsibility of the device provider and the user.
Yes. Adult children can contact us to discuss the devices and appointment details. We work with the resident’s permission and share updates with family only with the client’s consent.
AgeHelper’s advertised rate is $50 per hour. Device purchases, subscriptions and specialist installation are not included. Contact us to discuss compatibility, availability and potential additional costs before scheduling.
Tell us which smart home devices need attention. We'll help make everyday technology more manageable.