Computer & Laptop Help
Get help with Windows or Mac computers, slow performance, software installation, updates, email problems, files, and everyday troubleshooting.
Austin, Texas • In-Home Senior Technology Support
In-Home Tech Support for Seniors in Austin, TX
Patient, one-on-one help with computers, smartphones, printers, Wi-Fi, and everyday technology — right in your home.
We also help with apps, email, smart TVs, streaming devices, speakers, video doorbells, cameras, and smart home setup. We explain each step clearly, at your pace.
Personal technology help — $50/hour
Non-medical technology assistance for older adults and families in the Greater Austin area.
What Do You Need Help With?
Whether a device won't connect, an app is confusing, or you want to learn something new, we'll work through it together during an in-home visit.
In-Home Technology Services
Practical help with the devices you already own, plus friendly lessons so you can use them with confidence.
Smartphone & Tablet Setup
One-on-one help with iPhones, iPads, and Android devices: settings, apps, contacts, photos, messages, accessibility options, and device transfers.
Printers, Scanners & Wi-Fi
Connect a printer or scanner, troubleshoot wireless printing, set up Wi-Fi, reconnect devices to your home network, or resolve routine connection problems.
Computer Lessons & Software Training
Learn at your own pace: internet browsing, email, photo sharing, documents, useful programs, online appointments, and video calling with loved ones.
Smart TVs, Speakers & Home Electronics
Set up a smart TV, streaming player, soundbar, Bluetooth speaker, or voice assistant. Connect compatible devices and make common controls easier to use.
Smart Home Devices & Cameras
Connect compatible smart lights, voice assistants, video doorbells, indoor or outdoor cameras, and home devices to apps and Wi-Fi. Assistance is limited to non-electrical setup.
Virus Removal & Online Safety
Address unwanted pop-ups, suspicious programs, questionable messages, scam calls, and device-security concerns. Learn safer ways to use accounts and avoid common scams.
Passwords, Email & Digital Organization
Set up email, organize files and photos, use password managers, move data to a new device, and learn simple ways to keep important digital information accessible.
A Local Tech Helper for Your Parents in Austin
If you live in another city, it can be hard to troubleshoot a parent's phone, printer, or computer from a distance.
AgeHelper offers in-home technology visits in the Austin area, with patient explanations and practical help using the devices your family already relies on.
Learn Technology at Your Pace
Our visits can be both hands-on troubleshooting and friendly instruction. Bring your own questions; no previous technical knowledge is required.
- Using a phone, tablet, Mac or Windows computer
- Email, photos, documents and everyday apps
- FaceTime, Zoom and video calls
- Smart TV, streaming and voice assistant controls
- Spotting suspicious messages and scam calls
Common Questions We Can Help Answer
- “Can someone come to my home to set up my new computer?”
- “Why won't my wireless printer connect?”
- “Can you show my dad how to use his iPhone?”
- “How do I connect my smart TV or Bluetooth speaker?”
- “Can someone help my mom avoid scam phone calls?”
Technology Should Feel Easier, Not More Complicated
We take time to explain what we're doing in clear, everyday language. Our aim is to help you feel comfortable using your technology after the visit, not just fix a problem temporarily.
Whether it's a quick connection issue or a lesson on a new device, you can ask questions along the way.
Simple In-Home Tech Help — $50/Hour
Pay for the time you need. No monthly subscription required.
Serving Austin and nearby communities by appointment.
AgeHelper provides non-medical technical help and education, not health care or personal care services.
Frequently Asked Questions
Do you visit seniors at home in Austin?
Yes. AgeHelper provides in-home, non-medical technology assistance in Austin, Texas. If you live nearby, contact us to confirm availability in your area.
Can you help with both computers and smartphones?
Yes. We help with Windows and Mac computers, iPhones, iPads, Android phones, apps, email, printing, Wi-Fi and other everyday devices.
Can you teach me how to use a computer instead of only fixing it?
Yes. One-on-one lessons can cover email, browsing, photos, programs, video calls and device basics. Lessons are tailored to your questions and pace.
Do you set up smart TVs, cameras and home devices?
We can help with compatible smart TVs, streaming devices, speakers, voice assistants, video doorbells and app-based cameras. We do not perform licensed electrical work.
How much does AgeHelper cost?
Our listed rate for in-home technology assistance is $50 per hour. Contact us with your location and the devices involved to discuss the visit.
Can an adult child contact you on behalf of a parent?
Yes. Adult children and other family members can reach out to explain a parent's technology needs and request local assistance.
Looking for a Different Kind of Senior Support?
AgeHelper also maintains information about other non-medical assistance topics. Our current focus is technology; please inquire about availability for additional services.
Tell Us What You Need Help With
Questions about a computer, phone, printer, Wi-Fi, or another home device? Describe the problem and we’ll respond.
In-Home Tech Help — $50/Hour
Call us: (737) 667-7007
(Austin Local Support Line)