Frequently Asked Questions About Social Media Privacy
Practical answers about Facebook, Instagram, WhatsApp, Messenger, impersonation, account recovery and in-home technical help in Austin.
Can you make my Facebook profile completely private?
We can review supported Facebook audience settings, limit the visibility of eligible posts, and adjust personal information and friend-list visibility. Some profile details may remain public, previously shared content may have other audiences, and approved viewers may copy or screenshot material. Complete privacy cannot be guaranteed.
Can you help if someone created a fake Facebook profile using my photos?
Yes. We can help identify the impersonating profile, use Facebook's official reporting tools, and review available privacy settings to reduce unnecessary exposure. We cannot guarantee that Meta will remove the profile or prevent future copying.
My Facebook account was hacked. Can you recover it?
We can guide the legitimate account owner through official Facebook recovery and security tools, including available identity verification and password reset options. Meta decides whether access can be restored, so success and timing are not guaranteed. We cannot bypass security verification.
Can you hide my Facebook friends list and personal information?
We can review supported controls for friend-list visibility, contact information, birthdays and profile details. Some friendship connections, public interactions or information shared by other people may remain visible. The exact options depend on the account and platform.
Can you make my Instagram account private?
On an eligible personal Instagram account, we can help enable the private-account setting, review followers, manage message requests and adjust notifications. A private account still has some visible profile information, and approved followers can copy or screenshot content. Some professional accounts require different settings.
Can you configure Facebook Messenger and WhatsApp privacy?
Yes. We can review supported message delivery, blocking, group invitations, profile visibility, read receipt and notification settings. Available controls differ by app version and platform, and they do not guarantee that unwanted messages will never arrive.
Can you block suspicious friend requests and scam messages?
We can configure supported blocking, reporting, audience and message-request controls and show how to recognize suspicious accounts. Scammers can create new profiles, so no setting prevents every deceptive request or message.
Can you delete or merge old duplicate Facebook accounts?
Facebook generally does not offer a tool to merge separate personal accounts. We can help the authorized owner evaluate old accounts, use available information-download tools and navigate official deactivation or deletion options. We do not delete accounts without explicit permission, and lost access may prevent deletion.
Can you save my Facebook or Instagram photos before deleting an account?
We can help the owner use supported Download Your Information tools and check whether the downloaded files contain important photos and videos. Not all content may be available in every export. We recommend verifying copies before any account deletion.
Can you set up two-factor authentication for Facebook and Instagram?
Yes. We can help configure supported authenticator apps, security keys, passkeys or other available methods and review backup access. The account owner enters passwords and verification codes privately. We do not collect or retain recovery codes.
Will you need my social media password or control of my account?
No. You remain in control and enter passwords, one-time codes and recovery information yourself. We explain settings and make changes with your permission. You should not include sensitive credentials in the AgeHelper contact form.
How much does in-home social media privacy setup cost in Austin?
AgeHelper charges $50 per hour for scheduled in-home technical assistance in Greater Austin. Total time depends on the number of accounts, devices and issues involved. Optional subscriptions or purchases are separate; confirm availability and possible additional costs before scheduling.